The usual troubleshooting steps apply, but Windows 10 has a new system-wide option that completely disables your webcam in all applications. Kay Ireland specializes in health, fitness and lifestyle topics. She is a support worker in the neonatal intensive care and antepartum units of her local hospital and recently became a certified group fitness instructor. Many of the apps that came pre-installed on your computer are available to download for free in the Microsoft Store app.
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If you are not using the latest version of Windows 10 or Windows 8, some graphics and information in this document might vary. You can get the latest version from the Microsoft Store. This document pertains to HP computers with a built-in webcam and Windows 10 or Windows 8. Read a section below that best matches your problem or error message. See one of the documents listed below for more information on testing the webcam.
To resolve this issue, reinstall the original HP Webcam-101 or Microsoft USB Video Device driver. If your webcam is working, a preview of your webcam is displayed. You can also choose a different webcam, if available. Select the name of your webcam from the Select webcam list.
The webcam shutter key is located on the action key row of your keyboard. To turn off your webcam, press the webcam shutter key. To turn the webcam back on, press the shutter key again. The webcam privacy switch is located on either the right or left side of your computer.
The version on your computer might be different. Use these steps to make sure your app can access your webcam.
To turn off your webcam, slide the webcam privacy switch toward the icon next to the switch. To turn the webcam back on, slide the switch away from the icon. Select HP notebook models come with a webcam privacy switch or a webcam shutter key that turns the webcam off and on. If your computer does not have a built-in webcam driversgeeks, you must use an external USB webcam. Often, there are small holes near the top center of your display.
Instead, go directly to the HP Customer Support – Software and Driver Downloads webpage or the software manufacturer’s website. in File Explorer, navigate to the picture or video. This section describes how to find the resolution setting for the webcam on your HP computer.
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These holes are for the microphone or other sensors and do not contain a webcam. Take a moment to visually inspect the top of your computer’s display. If your computer has a webcam, you should see a small lens in the top center, above the screen. Some models do not come with a webcam and the area where the webcam would normally reside is replaced by a small plastic plug.